Refund policy

Return and Refund Policy

Last updated: July 12, 2026

Thank you for shopping with Karys Fashion. We want you to be satisfied with your purchase.

Returns

We accept return requests within 30 days after delivery.

To qualify for a return, the item must be:

  • Unworn, unused, and unwashed
  • In its original condition
  • With all original tags attached
  • Returned with the receipt or proof of purchase

Items showing signs of wear, washing, damage, odors, stains, alterations, or missing tags may not be accepted.

To request a return, contact us before sending the item:

Email: karymobileusa@karysmobile.com
Phone: +1 (385) 603-7355

Please do not return an item without first contacting us and receiving return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Original shipping charges are not refundable. Karys Fashion is not responsible for return packages that are lost or damaged in transit. We recommend using a trackable shipping service.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. Contact us as soon as possible if the item is damaged, defective, or incorrect.

Include your order number and clear photographs of the item and packaging so we can evaluate the issue.

Non-Returnable Items

The following items cannot be returned:

  • Final sale or clearance items
  • Gift cards
  • Undergarments or intimate apparel
  • Items that have been worn, washed, altered, or damaged after delivery
  • Items without their original tags

Exchanges

We do not guarantee direct exchanges because inventory may change. The fastest option is to return the eligible item and place a new order for the desired size, color, or product.

Refunds

Once we receive and inspect the returned item, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional time to process and post the refund.

International Orders

Customers outside the United States are responsible for return shipping costs and any applicable customs fees, duties, taxes, or handling charges. Customs duties and import fees are non-refundable.

Contact Us

For questions about returns or refunds, contact:

Karys Fashion
West Valley City, Utah, USA
Email: karymobileusa@karysmobile.com
Phone: +1 (385) 603-7355